Roundtable: Claims Benchmarking Roundtable

This interactive roundtable brings together industry professionals to discuss claims benchmarking strategies. Participants will explore key performance metrics, industry trends, and best practices for evaluating claims efficiency. The session will provide a collaborative forum to share insights, compare benchmarks, and identify opportunities for process improvement.

Cargo Claims Inspections: Triggers, Best Practices, and Considerations

This session examines the claims inspection process, exploring whether requests are initiated by delivery exceptions or formal claim filings. Experts will discuss industry practices, key factors influencing inspection timing, and considerations for effective claim management. Attendees will gain insights into best practices and potential challenges to navigate the process efficiently.